modular evaluation of key Components of User Experience
Component model of User Experience (CUE)
The structure of the questionnaire is based on the analytical Component model of User Experience from Thuering & Mahlke (2007). This so-called CUE model distinguishes between the perception of instrumental and non-instrumental product qualities. A major role as integral for the formation of specific consequences of use (e.g. acceptance and overall assessment) play emotions. It is assumend that they have a mediating function between product appraisals and behavioral consequences. The subjective experience is influenced through interaction characteristics, which relate to the product, the user and the context of use.
Structure of meCUE
The meCUE questionnaire allows for the modular evaluation of key aspects of User Experience. The questionnaire consists of four separately validated modules that relate to the perception of different product characteristics (usefulness, usability, visual aesthetics, status, commitment), to users emotions (both positive and negative emotions) and to consequences (product loyalty and intention to use). The fourth module allows for a global assessment of the product.